Frequently ask Questions
Yes, FedEx 2-day shipping is included in all orders at no additional cost. FedEx Priority Overnight is available for an additional charge at checkout.
NOTICE: We are required to charge sales tax in the following states: CA, LA, GA, KY, NJ, NY, MA, OH and TX.
Before ordering, please submit state tax emption certifcates to Sales if the shipping address is located in one of these states
Please note that pricing & purchasing are only available to U.S. end users, please contact us for support in north and south ameriaca
ALL SALES ARE FINAL. We extend a 10-day return policy from the date of purchase for special cases. The tamper resistant seal must be intact, the product unopened and the box unmarked and in good condition. The restocking fee for 10-day returns is 50% of the purchase price, no exceptions.
We do have a 30-day limited warranty. You may return the column if you canshow proof that the column is defective within 30-days. Each column isshipped with a Certificate of Analysis. The best way to determine adefect is to run the standard provided on the certificate.
Yes, our NY based technical staff would be happy to discuss your method, please email, call, chat or see our live calendar to schedule a technical meeting
To search our application database, please enter you compound or a close standard into the search bare. Please see our column catalog and Technical HQ for additional resources
Shodex, established in 1973, is a brand name for Showa Denko K.K. a leading Japanese chemical company headquartered in Tokyo, Japan.
Showa Denko America, Inc. (full subsidiary) provides sales and technical services for a wide variety of products produced by the Showa Denko Group
We only ship directly in the USA market. Shodex has distributors all over the world and we work through them. Please visit Distributor tap to find a distributor near by